Privacy Policy

Last updated: December 2024

Introduction

CompareHub Canada Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

  • Contact information when you use our contact form (name, email address, message content)
  • Any other information you voluntarily provide to us

Information Automatically Collected

  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website
  • IP address (anonymized)

Cookies and Local Storage

We use cookies and local storage to improve your browsing experience:

  • Essential Cookies: Required for basic site functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how visitors use our site

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide customer support
  • Improve our website and user experience
  • Analyze website usage and performance
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • With service providers who assist in website operations (under strict confidentiality agreements)
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

External Links

Our website contains links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for up to 2 years.

Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • File a complaint with privacy authorities

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: